Shipping & returns

12/17/2024

1. Order Processing

Orders are processed within [5] business days. However, shipping may be delayed if all parts required for your order are not yet acquired. We will notify you of any delays as soon as possible.

2. Shipping Methods and Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

3. Shipping Delays

For custom builds, shipping will not occur until all parts required for your order are acquired, assembled, and tested. We strive to acquire all necessary parts promptly, but delays may occur due to supplier availability or other unforeseen circumstances. We will keep you informed of any delays and provide an estimated shipping date.

4. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier’s website.

5. Lost or Damaged Items

If your order is lost or damaged during shipping, please contact us immediately at support@apogeerifleworks.com. We will work with the carrier to resolve the issue and ensure you receive your order.

6. Signature Confirmation

A signature will be required for all custom builds.

7. Returns

All custom work completed by Apogee Rifleworks LLC is considered a final sale. All unused unopened products may be returned within 30 days. A restocking fee of 20% will be assessed on all purchases over $100. All returns & warranty repairs must be approved in advance by contacting our service department via support@apogeerifleworks.com.

8. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at: support@apogeerifleworks.com.